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U.S. Robotics Ships Enhanced 56K V.92 Modems


SCHAUMBURG, Ill., Feb. 27, 2001 - U.S. Robotics, provider of the world’s No. 1 selling modem brand, is now shipping its enhanced 56K V.92 External Faxmodems in the U.S. and Canada with free upgrades available for selected U.S. Robotics 56K V.90 External Faxmodems.

V.92 is a new analog modem standard that enables shorter connection times, faster upload speeds and seamless call-handling, significantly improving users’ Internet experience. U.S. Robotics also is providing enhancements beyond the V.92 standard with ControlCenter automatic software update functions and Internet Call Notification software with Internet voice mail through a partnership with BuzMe, a leading communications application service provider (ASP). The enhanced V.92 modems will be available from major retailers in March for an estimated street price of $109.

Users of U.S. Robotics’ V.90 modems can go to to find out if their model’s V.92 upgrade is currently available. Modem Identification Wizard will identify model numbers and upgrade automatically. If upgrades for identified models are not yet available, users can download the ControlCenter application which will automatically upgrade users’ modems when those upgrades become available.

“We are continuing our commitment to analog modem customers in providing a high-quality, reliable and full-featured V.92 modem,” said Van M. Andrews, president and CEO of U.S. Robotics. “Prior to shipment, we ensured interoperability with major ISP equipment manufacturers so our customers will experience a smooth transition to the new standard.”

The V .92 standard enables the following features: 

  • Modem On HoldUsers can suspend a data call, answer an inbound telephone call, then re-establish the data call without losing the connection. This feature permits fuller utilization of a single phone line, removes the need for a second line and eliminates time lost when the modem disconnects from the Internet. Users must be subscribed to call-waiting from their local telephone company to take advantage of this feature.
  • Quick ConnectQuick Connect shortens a modem’s connection time by remembering the line conditions to the dial-up server. It then uses that information to connect quickly with an abbreviated training sequence. Users will be able to re-establish a connection significantly faster than with the previous standard, reducing the waiting period to establish a connection. The increase in connection speed depends on local line conditions.
  • V.PCM-Upstream With the new standard, modems can now allow faster upstream communication with upload speeds reaching 48,000 bits per second (V.90 upstream speeds were limited to 31,200 bps). This feature allows faster and smoother uploading and sending of large e-mail messages, documents, spreadsheets, presentations or photos. With U.S. Robotics’ custom software interface, users will be able to easily trade lower download speeds for higher upload speeds each time they log on to the Internet.

“Analog modem technology connects the world to the Internet,” said Christine Pomeroy, vice president of Marketing for U.S. Robotics. “These new features strengthen our customers’ control of the 56K Internet experience. Customers will no longer have to worry about missing an incoming call while tying up a phone line, will be able to get online more quickly than before and will be able to send large files more easily. The new features enabled by V.92 directly target three improvements that customers can really use.” 

The V.92 modem standard was ratified by the International Telecommunications Union (ITU) in November 2000. U.S. Robotics has confirmed interoperability with network equipment providers such as Cisco, CommWorks and Texas Instruments who outfit ISPs and remote access providers with server modems and are expected to incorporate V.92 technology this year. 

“Despite the emergence of competing broadband technologies, analog modems continue to remain the most ubiquitous form of connectivity,” said Amy Helland, industry analyst at Cahners In-Stat Group. “The improved V.92 standard will deliver increased functionality to the broad population employing analog connectivity.”

All U.S. Robotics V.92 modems will ship with U.S. Robotics' Internet Call Notification software. This software informs users when a call has come in while they are on-line. The software will display the incoming number and does not require the user to have Caller ID. Users have the option to ignore or accept the call. If users choose to accept the call, they can either take the call and drop their Internet connection or take the call and suspend their Internet connection.

If users decide to stay online and not take the call, they can take advantage of a variety of options created through a partnership with U.S. Robotics and BuzMe. Through a custom-designed software interface, users can send a call to Internet voice mail instead of taking the call. They can then check the voice mail online or access it through a toll-free number. 

BuzMe's network also allows users to type a response, which is relayed to the caller through text-to-speech conversion. Future functionality will allow users to forward incoming calls to a cell phone, Internet phone or additional POTS (plain old telephone service) line, as well as take advantage of unified messaging. 

U.S. Robotics' V.92 users can try BuzMe's Internet voice mail free for 30 days. The cost of keeping the service is $5.95 per month. The service will ship with all U.S. Robotics V.92 modems. BuzMe and V.92 call notification require Call Waiting support from users’ phone carriers. Caller ID is recommended to experience the full benefit of these call handling features. 

About U.S. Robotics
U.S. Robotics is the world’s leading modem provider, bringing the Internet into millions of homes and businesses around the world. For three decades, U.S. Robotics has been at the forefront of modem technology, and in the 1990’s was the first to boost analog modem speeds to the V.90 56K standard. U.S. Robotics has reemerged as an independent company and will continue its tradition of making the most reliable, simple and innovative Internet access solutions available. All U.S. Robotics resources – from engineering to customer support – are dedicated to fulfilling that commitment. U.S. Robotics is a privately held company headquartered in the Chicago area. For further information regarding the company and its products, please visit the Web site