Wireless Access 11 Mbps PC Card, PCI Adapter, and Access Point User Guide
My computer does not recognize the Wireless PC Card or PCI Adapter.
Laptop users, the Wireless Access PC Card may not be fully inserted into the PCMCIA slot.
Desktop users, the Wireless Access PCI Adapter may not be fully inserted
into the PCI slot. The PC Card may not be fully inserted into the Wireless
Access PCI Adapter. You can also try installing the PCI Adapter into a
different PCI slot.
The PC Card or PCI Adapter does not work properly.
Check the PCMCIA services and be certain the PC Card is not in use before removing it. The laptop will lock up if the PC Card is in use and is removed. Reinstall the PC Card or PCI Adapter. You will hear a beep if the card is properly inserted into the PCMCIA slot.
The power LED indicator will be solidly lighted or flashing if the cable is properly connected. For Windows 2000, NT, and ME, ensure that a PCMCIA card service driver is installed in your computer. Perform the following steps to check for the service driver:
1) Click Control Panel and then PC-card. Check to see if it has the PC Card in one of the sockets. If you find USRobotics Wireless Access 802.11b PC-Card in one of the sockets, then the card is detected properly. If you see a yellow question mark, there are conflicting resources or the driver is not correctly installed.
2) Right-click My Computer and then click Properties. Select the Device Manager tab and click Network Adapter. If it is installed correctly, you will see USRobotics Wireless Access 802.11b PC-Card Adapter. If you see a yellow question mark, there are conflicting resources. Click PCMCIA Card and then PCMCIA Card Service. This will show status of the PCMCIA card. If there is a yellow question mark on the adapter or on the PCMCIA card, verify the following:
If the Wireless PC card or PCI Adapter does not function after attempting the above steps, remove the PC card or PCI Adapter and perform the following steps:
The Wireless PC Card or PCI Adapter cannot communicate with other computers linked via Ethernet in the Infrastructure configuration.
My computer does not recognize the Access Point after I changed the settings.
If you changed the settings in the configuration of the Access Point, you must also change the settings of every Wireless Access PC Card or PCI Adapter attached to the network. The settings of the Wireless Access PC Card or PCI Adapter must match the new settings of the Access Point.
I accidentally clicked Cancel during the Installation procedure.
I am unable to communicate with the Access Point.
My Computer is not finding the correct driver files for the PC Card or PCI Adapter in Windows NT.
When you are prompted for the NT files for the PC Card or PCI Adapter, type D:\i386 and click Continue. You will be prompted again for the NT files. This time, type D:\drivers and click Continue.
I received a message that my computer shares a name with another computer on the wireless network.
I am unable to enter the Access Point HTML Configuration Utility.
Ensure that you are entering the correct user name and passphrase. These fields are case sensitive.
My Access Point is not appearing in the list when I scan for it.
You may be on a computer that is too far away from the Access Point. Try moving closer to the Access Point and repeating the scan procedure.
My computer is not acknowledging my Access Point.
Make sure that the Access Point is plugged into a power source and is properly installed. It may be necessary to remove the associated programs, uninstall the Access Point, and repeat the installation procedure. Unplug the Access Point to clear the information and then plug the Access Point back in.
Are You Still Having Problems?
1. Go to the USRobotics Web site at www.usr.com.
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product.
2. Call the USRobotics Technical Support Department.
Technical questions about USRobotics's products can also be answered by technical support specialists.
= USRobotics has thoroughly tested this driver with the supported hardware and has verified compatibility with Windows 2000. Because USRobotics wants its customers to take full advantage of the product's functionality, we made the driver available.