I cannot connect to my wireless router or access point.

Possible Solution:

For Windows XP and 2000 only: ensure that the is installed for your and that the detects your .

Possible Solution:

For Windows XP and 2000 only: check the icon in the system tray to confirm the connection status. If you are connected to your wireless network device, the icon is green or yellow. If the icon is red, open the and click the Wireless Networks tab. Double-click the network that you are connecting to and follow the prompts.

Possible Solution:

Make sure that the network name (SSID) and security settings on the wireless adapter match those on your wireless router or access point.

If necessary, update the settings as follows:

Windows Vista

  1. Click Windows Start > Connect To.
  2. If the wireless network is listed, select the network you want to connect to, and then click Connect.

    If the wireless network is not listed, manually create a network profile as follows:

    1. Click Set up a connection or network.
    2. Select Manually connect to a wireless network.
    3. Click Next and follow the on-screen instructions to connect. You may need the Network name, Security type, Encryption type and Security Key/Passphrase for the router or access point.

Windows XP and 2000

  1. Right-click the Utility icon in the system tray and select Open Utility.
  2. On the Wireless Networks tab, pull down the Add menu and select Use Wizard. Browse through the list of available wireless network devices and locate the correct wireless router or access point. If you do not see the correct device, click Refresh to update the list. Double-click the device. If the correct device still does not appear, click Manually connect to an advanced network and enter the appropriate information to create the entry. For more information about setting up connection profiles and security features, right click the icon and select Help Files.
  3. When the Properties window appears, verify and, if necessary, update the appropriate connection and security information for the wireless network device. Make sure you do not have the checkbox next to This is a computer-to-computer (ad hoc) network selected. When you are finished, click OK.
  4. On the main screen, click Apply and a connection will be established.

Possible Solution:

Windows Vista: Change the channel used by the wireless router or access point. Then go to Windows Start > Connect to > Wireless. Select your network and click Connect.

Windows XP or 2000: Change the channel used by the wireless router or access point and check for the network on the Wireless Networks tab.

Possible Solution:

Verify that MAC address filtering is not enabled on your wireless router or access point. If MAC address filtering is enabled, the MAC address of the must be included in the filtering table of the wireless router or access point.

Possible Solution:

Be sure that each that you want to connect to the wireless network is set to Infrastructure mode within the . If a is not set to Infrastructure mode, it will not be able to communicate with an access point or wireless router.

Possible Solution:

Determine the WLAN MAC address of the desired wireless router or access point. The WLAN MAC address is usually located on a label on the wireless routers and access points. Check the WLAN MAC address and verify that you are connecting to the correct wireless router or access point.

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