Ensure that your printer is installed correctly and powered on.
Check that your printer has sufficient ink and paper. A printer connected to the print server cannot send its status to your computer.
Reboot the router by unplugging the power cord. Wait at least 30 seconds before plugging it in again. This will clear the print queue of any pending documents.
Force clients to print RAW data type files in Windows 98 and Me. The RAW data type tells the spooler not to alter the print job at all prior to printing. If a client assigns this data type, the spooler passes the print job through without altering it.
Return to Troubleshooting page