What can I do if the router can't obtain an IP address from my ISP?
What can I do if the specified installation procedure did not work?
What type of cable do I need to use to connect my modem to the router?
If you use a broadband modem, you must use an Ethernet cable to connect to the router.
If you use an analogue or ISDN modem, you must use an RS-232 serial cable to connect to the router.
How do I access the router's Web User Interface?
Follow the instructions for configuration login.
Does the Broadband Router with USB Print Server support IPSec or PPTP?
The router supports IPSec and PPTP pass-through.
What type of firewall does the Broadband Router with USB Print Server have?
The router uses NAT, packet filtering, and Stateful Packet Inspection (SPI).
What is NAT?
Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This provides security because the IP address of a computer on the LAN is not transmitted to the Internet. The user can have multiple private addresses behind the single address that was provided by the ISP.
What is SPI?Stateful Packet Inspection (SPI) is a form of security in which the router inspects and validates every data packet. Based on the validation results, the router determines what to do with the packet. If the packet is valid, the router passes the packet on toward its destination. If the packet is invalid, the router denies the packet's passage.
What is DMZ?
DMZ stands for Demilitarised Zone. This feature allows one IP address to be exposed to the Internet. DMZ exposes only one computer when multiple TCP/IP ports need to be open. To use DMZ, you must set your computer with a static IP address.
If I use DMZ, does the exposed user share the public IP address with the router?
No. All specific requests are forwarded to the DMZ host.
What should I do if I am unable to access my email or the web page of my ISP?
Contact your ISP to get the full URL and then perform the following steps:
Why can't I access the router's Web User Interface?
Several factors can keep you from accessing the Web User Interface. The problem might be in your physical setup, your WAN setup, or your Web browser's proxy settings. Follow these instructions to troubleshoot the inability to access the Web User Interface.
What is the maximum number of users that the Broadband Router with USB Print Server will support?
If you attach additional hubs or switches to the router, up to 253 users can connect to the router.
Is the Broadband Router with USB Print Server compatible across different platforms?
The router is compatible with any platform that supports Ethernet and TCP/IP.
Will the Broadband Router with USB Print Server let me use my own public IP addresses and domain, or do I have to use the IP addresses provided by the router?
The router mode allows for customisation of your public IP addresses and domain.
How many service ports can be forwarded at the same time?
You can forward 20 service ports at the same time. For instructions on how to forward service ports, see Virtual Server under Forwarding Rules in the Configuration section of this guide.
Can the Broadband Router with USB Print Server be used in place of a modem?
No, the router must be used with a broadband modem, an analogue modem, or an ISDN modem.
Does the Broadband Router with USB Print Server have a security log feature?
Yes. To use the security log, launch the router's Web User Interface and select Toolbox > View Log.
I forgot my password. Can I reset it?
To reset your Web User Interface password, you must reset your router to its factory default settings as described in the "Introduction" section of this guide. After performing this reset procedure, you must re-enter your configuration settings manually.