I can't connect to the Web User Interface.

Possible Solution 1:

Make sure all the Ethernet cables are properly and securely connected and the power cord is plugged in.

Possible Solution 2:

Make sure that you correctly performed all the steps in the "Before You Begin" section of the installation instructions for your type of modem. If your computer is configured to use a static IP address, you must now reconfigure it to Obtain an IP address automatically.

Possible Solution 3:

Make sure that your PC is using an IP address that is within the default range of 192.168.123.xxx (xxx is between 100 and 199). Make sure the address of the subnet mask is 255.255.255.0. If necessary, the Default Gateway and the DNS server data should match the information you collected for your type of connection. To verify these settings, perform the following steps:

Windows XP, 2000, or NT

  1. Click Windows Start > Run.
  2. Type cmd and click OK.
  3. At the DOS prompt, type ipconfig /all and press Enter.
  4. Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If any of these fields is incorrect:

Windows Me, 98, or 95

  1. Click Windows Start > Run.
  2. Type winipcfg and click OK.
  3. Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to make sure they are correct. If any of these fields is incorrect, click Release All and then click Renew All.

Possible Solution 4:

Follow the instructions below to verify the connection setting of your Web browser and to verify that the HTTP Proxy feature of your Web browser is disabled. This procedure ensures that your Web browser can read the configuration pages inside your router.

Internet Explorer

  1. Launch Internet Explorer.
  2. Click Tools > Internet Options, and select the Connections tab.
  3. Select Never dial a connection and click Apply.
  4. Click the LAN Settings button.
  5. Clear all the check boxes and click OK.
  6. Click OK.

Netscape Navigator

  1. Launch Netscape Navigator.
  2. Click Edit > Preferences.
  3. In the Category window, double-click Advanced.
  4. Click Proxies > Direct connection to the Internet > OK.