Upgrading your USRxx9003 modem

When upgrading a modem with firmware version USR20031218 or older, (refer to What firmware is running), the modem’s ISP settings are not retained. The upgrade will require the EasyConfigurator program to reconfigure your Internet Service Provider (ISP). If the EasyConfigurator application is not installed on your system, download it from our Web site at www.usr.com -> (select region) -> support -> USR9003 (if individual products are listed) or ADSL/Broadband -> USRxx9003 (if only categories are listed).

What firmware is running?

There are two ways to read the modem’s firmware version:

Recommended method: Launch the EasyConfigurator application that will test your Internet connection and display the current firmware.

Additional option: Access the modem’s Web User Interface at IP address 192.168.1.1 (your computer should have received an address from the router’s DHCP or statically set to an address with the 192.168.1.2-192.168.1.253 range; see the User Guide for details on using the Web User Interface). Once your computer address is confirmed to be of a correct range, launch a Web browser and enter 192.168.1.1 in the address field. When prompted, enter root for the username and 12345 for the password. If you have changed the username and password of the modem, enter those values now. When the modem’s Web User Interface menus are visible, click Tools from the menu bar and the cooresponding version to display the modem firmware.

Example: Release 1.1 of the firmware should be displayed as USR20030403 43E2EA8A AnnexA. This indicates that your firmware version is that of April 3rd, 2003.