Soporte


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I can't connect to the router's configuration utility.

Possible Solution 1:

  • Make sure that your Ethernet or USB cables connect properly and securely.
  • Make sure that you've plugged in the power cord.

Possible Solution 2:

  • Make sure that your PC is using an IP address within the range of 192.168.1.2 to 192.168.1.254.
  • Make sure that the address of the subnet mask is 255.255.255.0.
  • If necessary, the Default Gateway data should be at 192.168.1.1.
  • To verify these settings, perform the following steps:
Windows 95, 98, or Me Users:

1.        Click Windows Start.

2.        Click Run.

3.        Type winipcfg.

4.        Click OK.

5.        Check the IP Address, Subnet Mask, Default Gateway data. Is this data correct?

6.        If the data isn't correct, click Release All. Then click Renew All.

Windows NT, 2000, or XP Users:

1.          Click Windows Start.

2.          Click Run.

3.          Type cmd.

4.          Click OK.

5.          At the DOS prompt, type ipconfig/all.

6.          Check the IP Address, Subnet Mask, Default Gateway data. Is this data correct?

7.          If the data isn't correct...

·         Type ipconfig/release.

·         Press Enter.

·         Type ipconfig/renew.

·         Press Enter.

Possible Solution 3:

·         Verify the connection setting of your Web browser.

  • Verify that the HTTP Proxy feature of your Web browser is disabled. Make these verifications so that your Web browser can read configuration pages inside your router.
  • Launch your Web browser.
Internet Explorer Users:

1.       Click Tools, Internet Options, and then click the Connections tab.

2.       Select Never dial a connection, click Apply, and then click OK.

3.       Click Tools and then click Internet Options.

4.       Click Connections and then click LAN Settings.

5.       Make sure none of the check boxes are selected and click OK.

6.       Click OK.

Netscape Navigator Users:

1.      Click Edit, Preferences, and then double-click Advanced in the Category window.

2.      Click Proxies, select Direct connection to the Internet, and then click OK.

3.      Click Edit again and then click Preferences.

4.      Under Category, double-click Advanced and then click Proxies.

5.      Select Direct connection to the Internet and click OK.

6.      Click OK.

  • If you can't connect to the router, see the Troubleshooting Ping procedure below in these Troubleshooting Tips.

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