Follow the directions below to perform the upgrade via FTP.

1. Verify that your modem is connected to your computer through an Ethernet or USB cable and make sure your modem is powered on.
2. Your computer should already have an IP address in the 192.168.1.x network. If it does not, configure your computer with a static IP address of 192.168.1.10, subnet of 255.255.255.0, and Gateway of 192.168.1.1.

   Note: For more information on IP addresses, refer to the User Guide at the top of this page.

3. Extract the USR9003_20040317_43E2EA8A.bin file located below to a temporary directory such as C:\USR.
4. Perform a ping procedure. Open a DOS window (for Windows 98 and ME users, select Start, Run, enter Command, and click OK; for Windows NT, 2000, and NT users, select Start, Run, enter cmd, and click OK) and enter ping 192.168.1.1. If successful, proceed to Step 5. If not, refer to the "Troubleshooting" section of the User Guide.
5. From the DOS Window, change directories to the temporary directory where you saved the bin file and type, cd C:\USR (or the temporary location where you originally extracted the zip file).
6. Type FTP 192.168.1.1.
7. You will be asked to log on. To do so, type root in the Username field and press ENTER. Type 12345 in the Password field and press ENTER.
8. Type bin and press ENTER.
9. Type hash and press ENTER.
10. Type lcd c:\usr or lcd c:\"directory where file is downloaded" and press ENTER to confirm your local directory change.
11. Type put USR9003_20040317_43E2EA8A.bin app, press ENTER, and wait until the file transfer is complete.
12. Type bye and press ENTER to exit the FTP session.
13. Restart the modem. To do so, press the power button labeled O/I twice.
14. Reconfigure your ADSL connection.