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Warranty: Limited Lifetime
If the support information in this section doesn't help you solve your issue, you can contact a USRobotics Help Desk Technician directly.
Verify your product
Do you know which modem you have? Verify that the Product Number (#) on the bottom of the modem is 64-003453-02 (NOTE: that there is no R at the end). If the code is 64-003453-02R (NOTE: with an R) go to the USR3453C support page.
Manuals and other Documents
|Warning! The firmware below should only be used on model USR3453B and is not compatible with RoHS version USR3453C.|
|Firmware versions used on USR3453B or 3CP3453 are not compatible with the USR3453C.|
|Firmware update version 2.2.05|
Download the 3453Bv2.2.05.zip file to a temporary location on your hard disk drive. Extract the .zip file to an empty directory on your hard drive. Follow the instructions in the firmware.txt file.
|Note for Windows XP and Server 2003 users: If you do not use V.92 functionality with the USRobotics Internet Call Notification application, you may use the operating systemís built-in driver.|
|Installation for 32 and 64 bit Windows 8, Windows 7, Server 2008, Server 2011, and Server 2012|
The modem will install using the default driver provided by Windows .
|Installation file version 6.01.00.5 - Windows Vista 32 bit and 64 bit|
|Note: The modem will initially install using the default driver provided by Windows Vista. Our enhanced driver is available by following the instructions below:|
- Download the file to a temporary location on your computer's hard disk drive.
- Double-click the file and follow the USRobotics Modem Installation Wizard to update modem driver.
|USR3453v6.01.00.5.exe||1.1 MB ||02-08-07|
|Installation file version 2.01.00.4 for XP 64 bit, and Server 2003 64 bit INF file|
|Note: USRobotics Internet Call Notification and BVRP PhoneTools are not supported on a 64-bit operating system.|
Download the .inf file to a temporary location on your hard disk drive. Update your modem's driver using this file.
|3453x64.inf||64 KB ||10-24-05|
|Installation file for Windows 9X, Me, NT4, 2000, XP, and Server 2003|
|Download the .inf file to a temporary location on your hard disk drive. Update your modem's driver using this file. |
|Warning! The firmware below should only be used on the USR3453B model and is not compatible with RoHS version USR3453C.|
|Firmware Version 2.1.1|
|Download the 3453Bv2.1.1.zip file to a temporary location on your hard disk drive. Extract the .zip file to an empty directory on your hard drive. Follow the instructions in the firmware.txt file. |
|Modem communications application|
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