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Warranty: 2 Year
Additional Support |
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If the support information in this section doesn't help you solve your issue, you can contact a USRobotics Help Desk Technician directly.
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Verify your product
Is this your router? Verify that the label on the bottom of the router, the front panel, and the back panel look like the images below. If they do not, check the USR8000A or USR8000A-03 support pages.
Front Panel
Back Panel
Label on the Bottom Panel
| Manuals and other Documents |
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OS Compatibility |
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Product is operating system Independent and is compatible with all current Windows, Macintosh, and Linux operating systems
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| Firmware |
| Firmware Update v2.7 |
Download and extract this file to a temporary location on your computer's hard disk drive. Follow the directions in the update.txt file to complete the update. The following improvements have been made to this firmware:
- Fixed file transfer problems between MSN6 and MSN 4.7.
- Fixed Dial-up authentication failures to specific ISP's.
- Added support for Battle Net loopback.
- Added 8000-02 model number in UPnP properties page.
Note: Flashing your Broadband Router with anything other than USRobotics approved firmware will void your warranty.
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| v2.7.zip | 327 Kb | 11-24-03 |
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| Firmware Update v2.5 |
Download and extract this file to a temporary location on your computer's hard disk drive. Follow the directions in the update.txt file to complete the update. The following improvements have been made to this firmware:
- Supports UPnP Dynamic port opening and closing
- Supports multi-session PPTP
Note: Flashing your Broadband Router with anything other than USRobotics approved firmware will void your warranty.
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| v2.5.zip | 149 Kb | 01-28-03 |
| Drivers |
| Printer Server for Windows |
This self-extracting file contains drivers for the USRobotics Broadband Router Printer Server for Windows.
- Download this file to a temporary location on your hard disk drive.
- Double-click the file in Windows Explorer. The file will launch the print server application.
- Follow the instructions to complete the installation.
You will need to restart your computer after installation. This file should not be used with any other product. |
| Win 95, 98, Me 9x_Me.exe |
776 Kb |
08-28-2002 |
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Win NT, 2000, XP NT_2K_XP.exe |
773 Kb |
08-28-2002 |
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