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USR9003 SureConnect ADSL Ethernet/USB Router

Manuals and other Documents

OS Compatibility

2019

2016

Win10

2012 R2

2012

Win8

2011

Win7

2008

Vista

Vista 64

XP 64

2003

XP

2K

Me

98 SE

98 FE

95

Linux

Mac

OSX

Driver installers
Windows 98, Me, 2000, and XP

To be recognized by Windows, the content of this file must be extracted onto a floppy disk or a folder with an utility like winzip. Follow the directions below to install the drivers:
  1. Download the 9003-install.zip file to a temporary location on your computer’s hard disk drive such as C:\temp.
  2. Double-click the autoswitch.exe file extracted in the temporary directory and follow the on-screen instructions.
9003-install.zip18.5 MB 16-01-03
Annex A Firmware
Official Release - USR9003 20040317 43E2EA8A Annex A

Read this before you upgrade your USR9003 SureConnect ADSL Ethernet/USB Router.

Note: Upgrades using this release will reset the modem to the original factory configuration settings. It is recommended that you either write down your settings before upgrading the firmware or use the EasyConfigurator installation utility to restore your ISP settings.

Release Notes:
If you are experiencing intermittent USB connectivity loss during high rate data transfers in Windows XP, it is recommended that you update your router with this release.

Ethernet port users who experience router disruption during high rate data transfers which require a router restart should upgrade the router with this release.

If your Internet provider has upgraded their network and your PPP connection is not working, we recommend that you upgrade your router with this release.

All other users do not need to upgrade to this release and should avoid using it unless you are having router-to-computer connectivity issues as noted above. If you choose to upgrade your router using EasyConfigurator, proceed to the EasyConfigurator section. If you choose to upgrade your router using FTP, proceed to the FTP section.

Firmware Upgrade version USR9003 20040317 43E2EA8A - Annex A only (ADSL over Analog)

Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

Follow the directions below to perform the upgrade.

  1. Verify that your modem is connected to your computer through an Ethernet or USB cable and make sure your modem is powered on.
  2. Your computer should already have an IP address in the 192.168.1.x network. If it does not, configure your computer with a static IP address of 192.168.1.10, subnet of 255.255.255.0, and Gateway of 192.168.1.1.

    3. Note: For more information on IP addresses, refer to the User Guide at the top of this page.

  3. Perform a ping procedure. Open a DOS window (for Windows 98 and ME users, select Start, Run, enter Command, and click OK; for Windows NT, 2000, and NT users, select Start, Run, enter cmd, and click OK) and enter ping 192.168.1.1. If successful, proceed to Step 5. If not, refer to the "Troubleshooting" section of the User Guide at the top of this page.
  4. From the DOS Window, change directories to the temporary directory where you saved the bin file and type, cd C:\USR (or the temporary location where you originally saved the bin file).
  5. Type FTP 192.168.1.1.
  6. You will be asked to log on. To do so, type root in the Username field and press ENTER. Type 12345 in the Password field and press ENTER.
  7. Type bin and press ENTER.
  8. Type hash and press ENTER.
  9. Type lcd and press ENTER to confirm your local directory.
  10. Type put USR9003_20040317_43E2EA8A.bin app, press ENTER, and wait until the file transfer is complete.
  11. Type bye and press ENTER to exit the FTP session.
  12. Restart the modem. To do so, press the power button labelled O/I twice.
release_notes_20040317_43E2EA8A.txt534 KB28-07-04
USR9003_20040317_43E2EA8A.bin1.1 MB17-03-04
Original Firmware (Annex A Only)
Release_Notes.txt464 bytes06-20-03
USR9003_20030403_43E2EA9E.zip1.06 MB06-20-03
Annex B Firmware
Firmware Upgrade version 20030403 40E4BE17 - Annex B only (ADSL over ISDN)

Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

Follow the directions below to perform the upgrade.

  1. Extract the zip file to a temporary directory such as C:\USR.
  2. Verify that your modem is connected to your computer through an Ethernet or USB cable and make sure your modem is powered on.
  3. Your computer should already have an IP address in the 192.168.1.x network. If it does not, configure your computer with a static IP address of 192.168.1.10, subnet of 255.255.255.0, and Gateway of 192.168.1.1.

    4. Note: For more information on IP addresses, refer to the User Guide at the top of this page.

  4. Perform a ping procedure. Open a DOS window (for Windows 98 and ME users, select Start, Run, enter Command, and click OK; for Windows NT, 2000, and NT users, select Start, Run, enter cmd, and click OK) and enter ping 192.168.1.1. If successful, proceed to Step 5. If not, refer to the "Troubleshooting" section of the User Guide at the top of this page.
  5. From the DOS Window, change directories to the temporary directory where you extracted the zip file and type, cd C:\USR (or the temporary location where you originally extracted the zip file).
  6. Type FTP 192.168.1.1.
  7. You will be asked to log on. To do so, type root in the Username field and press ENTER. Type 12345 in the Password field and press ENTER.
  8. Type bin and press ENTER.
  9. Type hash and press ENTER.
  10. Type lcd and press ENTER to confirm your local directory.
  11. Type put application.bin app, press ENTER, and wait until the file transfer is complete.
  12. Type bye and press ENTER to exit the FTP session.
  13. Restart the modem. To do so, press the power button labelled O/I twice.
Release_Notes_B.txt1.49 KB04-03-03
USR9003_20030403_40E4BE17.zip1.06 MB04-03-03
Drivers for Macintosh 8.6-9.x
Note: This file only works on Macintosh operating systems 8.6-9.x.

Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

  1. Double-click the USR9003_MAC8.6-9.x.hqx file and unstuffit.
  2. Double-click the VISE installer and follow the on-screen instructions.
USR9003_MAC8.6-9.x.hqx1.05 MB 09-22-03
Drivers for Macintosh 10.1 and higher
Note: This file only works on Macintosh operating systems 10.1 and higher.

Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

  1. Double-click the USR9003_MACX.hqx file and unstuffit.
  2. Double-click the VISE installer and follow the on-screen instructions.
USR9003_MACX.hqx880 KB 09-22-03
9003
MoreClick for more product images

Warranty: 2 Year

FAQs
  • Connecting to the Router's Configuration Utility.
  • Accessing the Internet.
  • Assigned IP Address.
  • Locating the Network Icon.
  • Ping Procedure.
    •

    Additional Support

    If the support information in this section does not help you solve your issue, you can contact a USR Help Desk Technician directly.