Business Class Products (Courier Modems, Courier Console Servers, Network Taps)
|Support Phone: (888) 326-6099
|Support Phone: (888) 428-9450
Call Director Products: USR4000 Only
|Support Phone: (877) 762-0132.
Monday - Friday 8:00 a.m. - 5:00 p.m. EST.
NOTE: This number does NOT offer support for modems, USR4000 Call Director only.
|To obtain warranty repair service, you must first contact a Customer Service Representative using the appropriate Technical Support number corresponding to your product.
|These are NOT technical support numbers. |
General Pre-sales Issues
|If you have questions about products contact USRobotics: call Toll Free: (877) 710-0884 or e-mail using our online e-mail form|
Questions about your order?
|If you have questions about an order placed through this Web site please call toll free: 800-356-2049 x 4600. |
|If you would like to find out if an update is available for your sportster modem, visit the V.92 Upgrade page or visit your individual product's support page.|
|Learn how to send in your modem for repairs at the Repairs page.|
|Having trouble finding your product code? Visit the Support 101 page.|
E-mail the Webmaster
|If you are having problems with the Web site, please|
fill out a form to e-mail the Webmaster.
3Com Technical Support
|You may find some additional support information at support.3com.com
Learn how to send your product in for warranty service.
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