Technical Support
Courier (Analog and ISDN) and Business Modems |
Customer Service numbers:
Phone: (888) 326-6099
|
Sportster 33.6k and 56k Modems - Retail desktop modems for your PC or Macintosh |
Customer Service numbers:
Phone: (888) 428-9450
|
Call Director Products: USR4000 Only |
Customer Service numbers:
Phone: (877) 762-0132.
Monday - Friday 8:00 a.m. - 5:00 p.m. EST.
NOTE: This number does NOT offer support for modems, USR4000 Call Director only. |
ISDN TA and Sportster 128k Modems |
Customer Service numbers:
Phone: (888) 326-6099
|
Networking, VoIP, and Broadband Products |
| Includes support for Wired and Wireless networking, VoIP (Skype) products, DSL and Cable products.
For Cable and DSL products, please contact your service provider before calling this number.
|
Customer Service numbers:
Phone: (888) 216-2850
|
PC Cards PCMCIA (for laptop computers) |
Customer Service numbers:
Phone: (888) 428-9450
|
Warranty Service |
| To obtain warranty repair service, you must first contact a Customer Service Representative using the appropriate Technical Support number corresponding to your product.
|
Sales Support
| These are NOT technical support numbers. |
General Pre-sales Issues |
If you have questions about products contact USRobotics: call Toll Free: (877) 710-0884 or e-mail using our online e-mail form
|
Questions about your order? |
| If you have questions about an order placed through this Web site please call toll free: (888) 232-8937. |
Helpful Links
Modem Updates |
| If you would like to find out if an update is available for your sportster modem, visit the V.92 Upgrade page or visit your individual product's support page. |
Modem Repairs |
| Learn how to send in your modem for repairs at the Repairs page. |
Product Code |
| Having trouble finding your product code? Visit the Support 101 page. |
E-mail the Webmaster |
If you are having problems with the Web site, please fill out a form to e-mail the Webmaster. |
3Com Technical Support |
| You may find some additional support information at support.3com.com |
|
Learn how to send your product in for warranty service.
Subscribe to our e-mail newsletter to stay on top of product releases, special offers, and the latest news.
|