PRODUCT SUPPORT

USR5637 56K USB Faxmodem

(64-245637-00R)

Manuals and other Documents

OS Compatibility

2019

2016

Win10‡

2012 R2

2012

Win8

2011

Win7

2008

Vista

Vista 64

XP 64

2003

XP

2K

Me

98 SE

98 FE

95

Linux

Mac

OSX

10.4-10.11, 10.12 §

NOTE Limited product features in latest OS releases:
‡ Voice features are available on Windows 10 after installing the Cumulative Update for Windows 10 Version 1607 (KB3206632). Learn More
§ Fax features no longer supported in macOS Sierra Version 10.12.

Drivers

64 Bit Driver for Windows XP, 2003, Vista, 2008, Win 7, Win 8, Server 2011, Server 2012, Win 10‡, Server 2012 R2, Server 2016, and Server 2019
  1. Download the USR5637Voice64bit.EXE file to a temporary location on your computer's hard drive.
  2. Double-click the file in Windows Explorer and follow the on-screen instructions.
  3. Insert your modem to complete the installation.
USR5637Voice64bit.EXE433 KB01-28-11
32 Bit Driver for Windows XP, 2003, Vista, 2008, Win 7, and Win 8, and Win 10‡
  1. Download the USR5637Voice32bit.EXE file to a temporary location on your computer's hard drive.
  2. Double-click the file in Windows Explorer and follow the on-screen instructions.
  3. Insert your modem to complete the installation.
USR5637Voice32bit.EXE429 KB 01-28-11
Windows 2000 Driver
  1. Download the USR5637_2K.zip file to a temporary location on your computer's hard drive.
  2. Extract the contents of the file to a temporary location on your hard drive.
  3. Follow the install instructions in the User Guide to complete the installation.
USR5637_2K.zip 9 KB 09-19-11
Mac OS X: Mac 10.4-10.12§ Modem Script
  1. Download the file to a temporary location on your computer's hard drive.
  2. If the file does not automatically open, locate the file in Finder and launch it.
  3. Launch the package file and follow the on-screen instructions in order to complete the installation.

    Note: Note: If a warning appears, follow these additonal instructions.

    1. Press the Control key and click the Modem Script icon.
    2. Choose Open from the pop-up menu.
    3. Click Open to install.
USRobotics56KUSBModem.dmg108 KB 05-21-10

Firmware

Firmware Version 1.2.23 - Includes Voice
Windows Stand alone flasher
Download file and run to update.
USRFlash 1.2.23.EXE427 KB 07-24-12
Linux Stand alone flasher
Download file, extract zip, open readme file for update instructions.
USRFlash_1.2.23.zip281 KB07-25-12
Mac Stand alone flasher
  1. Download the file to a temporary location on your computer's hard drive.
  2. If the file does not automatically open, locate the file in Finder and launch it.
  3. Launch the package file and follow the on-screen instructions in order to complete the update.
USRFlash 1.2.23.dmg373 KB 07-25-12
Release Notes
ReleaseNote.txt1 KB07-24-12

Firmware Archive

Firmware Version 1.2.19
Windows Stand alone flasher USRobotics 5637 Firmware 1.2.19.EXE401 KB 05-13-10
Linux Stand alone flasher 1.2.19USRFlash.zip252 KB05-21-10
Mac Stand alone flasher 1.2.19USRFlash.dmg325 KB 05-19-10

Software

Note: Only the modem driver is compatible with Server 2003 and 2008 operating systems. Bundled software included on the installation CD is not supported for these operating systems.
BVRP PhoneTools
Data/Fax Modem communications application
BVRP PhoneTools
Modem On Hold
Modem communications application
MOH

‡ Voice messaging requires additional third party software. Software included with the product enables data/fax support only. Voice features are available on Windows 10 after installing the Cumulative Update for Windows 10 Version 1607 (KB3206632).
§ Fax features no longer supported in macOS Sierra Version 10.12.