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Do you know which modem you have? Verify that the Product Number (#) on the bottom of the modem is 64-005686-05R (NOTE: Model E). If the code is 64-005686-06R (NOTE: Model G) go to the USR5686G support page.
Manuals and other Documents | ||
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OS Compatibility | ||
2019 2016 Win10 2012 R2 2012 Win8 2011 Win7 2008 Vista Vista 64 XP 64 2003 XP 2K Me 98 SE 98 FE 95 Linux Mac OSX | ||
Drivers | ||
Installation for 32 and 64 bit Win 10, Windows 8, Windows 7, Server 2008, Server 2011, Server 2012, Server 2012 R2, Server 2016 | ||
The modem will install using the default driver provided by Windows . | ||
Installation file version 6.04.62.3 - Windows Vista 32 bit, and Vista 64 bit | ||
Note: The modem will initially install using the default driver provided by Windows Vista. Our enhanced driver is available by following the instructions below:
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USR5686v6.04.62.3.exe | 1.1 MB | 08-02-07 |
Version 5.04.62.2 - Win 95, 98, NT, 2000, Me, XP, Server 2003, XP 64 bit, and Server 2003 64 bit INF file | ||
Note: USRobotics Internet Call Notification, Control Center, and BVRP PhoneTools are not supported on a 64-bit operating system.
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USR5686E.zip | 6 KB | 07-06-06 |
Firmware | ||
Updating your V.92 modem's firmware ensures optimal compatibility with your ISP and will improve your modem's performance. | ||
V.92 Update - Version 5.4.79 | ||
Windows users: To update your V.92 modem, download the flasher below, run the .exe file, and follow the on-screen instructions. Linux users: To update your V.92 modem, simply download the flasher below. Extract the *.gz file, and follow the instructions in the README file. | ||
Release Notes | 1 KB | 02-18-09 |
Windows 5686 Flasher | 306 KB | 03-18-08 |
Linux 5686 Flasher | 169 KB | 03-18-08 |
Linux 5686 Flasher Checksum | 1 KB | 03-18-08 |
Firmware Archive | ||
Stand alone flasher - Version 5.4.76 | ||
Windows 5686 Flasher | 290 KB | 07-25-06 |
Linux 5686 Flasher | 168 KB | 07-25-06 |
ControlCenter: You may use our automated utility to update your modem. Your Installation CD-ROM has ControlCenter. If you do not have your Installation CD-ROM, you can download ControlCenter below. ControlCenter will guide you through the update process. | ||
ControlCenter | 7.7 MB | 03-15-03 |
Stand alone flasher - Version 5.4.62 | ||
Windows 5686 Flasher | 304 KB | 03-25-04 |
Linux 5686 Flasher | 168 KB | 03-25-04 |
Linux 5686 Flasher Checksum | 1 KB | 03-25-04 |
Downloads | ||
BVRP PhoneTools | ||
Modem communications application | ||
BVRP PhoneTools |
Additional Support | ||
If the support information in this section does not help you solve your issue, you can contact a USR Help Desk Technician directly. |