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PRODUCT SUPPORT

USR9002 SureConnect ADSL USB/Ethernet Modem

Manuals and other Documents

OS Compatibility

2019

2016

Win10

2012 R2

2012

Win8

2011

Win7

2008

Vista

Vista 64

XP 64

2003

XP

2K

Me

98 SE

98 FE

95

Linux

Mac

OSX

USR9002 Installation (USB Driver and SureConnect Utility)
Windows 98, Me, 2000, and XP USB Drivers

Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

This zip file contains the USB drivers for the USR9002 SureConnect ADSL USB/Ethernet Modem. Follow these steps to install the drivers:
  1. Download the 9002-install.zip file to a temporary location on your computer’s hard disk drive such as C:\temp.
  2. Double-click the autoswitch.exe file extracted in the temporary directory and follow the on-screen prompts.
9002-install.zip13.8 MB 01-29-03
Firmware version for Ethernet
Note: This firmware upgrade can be done having only the modem connected to your computer through the Ethernet cable (no USB cable).

  1. Download the USR9002.img file to a temporary location on your computer’s hard disk drive such as C:\temp.
  2. From the USRobotics SureConnect ADSL Utility Upgrade screen, click the Browse button to locate the downloaded upgrade.
  3. Select the upgrade and click Begin.
Note: Do not disrupt this process as it may cause serious modem malfunction.
USR9002.img995 KB12-13-02
Drivers for Macintosh 8.6-9.x
Annex A (POTS)

This file only works on Macintosh operating systems 8.6-9.x. In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download. For more information, refer to the User Guide located at the top of this page.

USRxx9002_(POTS).hqx2.43 MB01-10-03
Drivers for Macintosh 10.1 and higher
Annex A (POTS)

This file only works on Macintosh operating systems 10.1 and higher. In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download. For more information, refer to the User Guide located at the top of this page.

USRxx9002_(POTS)_10x.hqx2.08 MB01-14-03
Drivers for Linux Users

Note: This file only works on Linux operating systems. In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

Follow the directions below to install the drivers:

  1. Unzip the tarball file.
  2. Refer to the User Manual located at the top of this page for more information.
Linux_9002.tgz762 KB01-14-03