CHIPSET NUMBERS

Finding your USR Model Number

The number you have found may be a chipset number and not the actual model number. Many products have USR Model (Product) Numbers or Codes. However, the Windows friendly name may show a number different from the USR model (product) number. Follow the steps below to identify your product model number.

  • Find your chipset number from the list below.
  • Determine which USR product code is your actual product. Look for a code on your product that may resemble one that is listed. Our Support 101 will help you determine which code is yours. Note: The list may not include all possible product codes.
  • Get Support for your product. At the Support Main Menu page, select your correct product code or, if you have an OEM product, go to the OEM drivers page.


    Note:
     If you need to call for support, you will need your four-digit USRobotics Model Number. The chipset number you have found will not work. For more information, refer to the Support 101 page to determine your model number.

The chart below consists of known chipset numbers and known products associated with the chipset, but the list is NOT all inclusive. You need to determine exactly which product you have before installing new drivers.

Chipset number*Possible* USRobotics Product Codes
1806 005699-00
005698-00
80-005690-00
005690-00
1807 (AD1807JS) USR5699B
3CP5699A
3CP5699A-B
3CP325699A
3CP335699A
3CP215699A
3CP265699A-VAR-20
3CP263595A-OEM
3CP803598A-OEM
3CP263594A-OEM
3CP803597A-OEM
USR90-12 USR803098-OEM
USR90-11 USR263094-OEM
USR91-11 USR5660A