Last updated: July 5, 2018
This cookie policy (the “Cookie Policy”) has been developed to explain how USR uses cookies and similar technologies (together, “Cookies”) on its website and web portals (the “Website”) and to demonstrate its firm commitment to the privacy of your personal information.
The first time that you visit a USR Website, you will be notified about USR's use of Cookies through a notification banner. By continuing to use the Website, you consent to USR’s use of Cookies as described in this Cookie Policy, however, you can choose whether or not to continue accepting Cookies at any later time. Information on how to manage Cookies is set out later in this Cookie Policy.
Please note that the use of any personal information that USR has collected about you is subject to USR’s Privacy Policy.
USR may update this Cookie Policy at any time without prior notice. You can check the “Last updated” date above to see when the policy was last changed.
Cookies are small text files that may be placed on your computer or other mobile or handheld device (e.g. smartphone or tablet) via your internet browser when you visit a website.
Cookies can be ‘Session Cookies’ or ‘Persistent Cookies’. Session Cookies allow a website to link a series of your actions during one browser session and will expire when you leave the website. Persistent Cookies are stored on your computer or device and can be used again each time you visit the website which created that particular Cookie. Persistent Cookies will expire on a given date or can be deleted manually.
The use of Cookies is now standard for most websites and is often required to help the website to recognize you the next time you visit, providing you with an improved experience and a better service.
Some of the Cookies used by this Website are served by USR (first party), and some are served by third parties e.g. Google Analytics and YouTube. Please refer to the associated third party website for terms, policies and further information on their use of Cookies, as USR does not control the settings of Cookies set by third parties.
USR uses Cookies to determine if you have visited its Website before. If you have not visited before or recently, the Website will provide additional information to you. Cookies may also be used to record data that you have provided via a contact form on the site – allowing it or similar forms to be pre-populated on subsequent visits to save you the effort of re-keying. USR also uses Cookies to collect anonymous usage data. This allows the popularity of different sections of the website to be tracked and later improved where necessary.
USR uses three types of Cookies – ‘Strictly Necessary’ Cookies, ‘Performance’ Cookies and ‘Functionality’ Cookies. The type and purpose for which each of these Cookies is used is described below:
Strictly Necessary Cookies
These Cookies are essential in order to enable you to move around the Website and use its features. They are usually set in response to you logging in, filling in forms or setting preferences.
Performance Cookies
These Cookies collect information about how visitors use a Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don’t collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous.
Functionality Cookies
These Cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These Cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these Cookies collect may be anonymized and they cannot track your browsing activity on other Websites.
USR has tried to cover all the Cookies that it or its technology partners use. Please note that there may be a short delay in updating this list. If you notice a discrepancy, please contact us.
| Party type | Category | Name | Expiry | Purpose |
| First party | Strictly necessary | CONCRETE5 | When session ends | Used to maintain an anonymized users session by the server |
| First party | Performance | _ga | 2 years | Used by Google Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request on our website and used to calculate visitor, session and campaign data for analytics reports |
| First party | Performance | _gat | 1 minute | Used by Google Analytics to throttle the request rate |
| First party | Performance | _gid | 1 day | Used by Google Analytics to store and update a unique value for each page visited |
| First party |
Performance | _utma | 2 years | Used by Google Analytics to distinguish users and sessions |
| First party | Performance | _utmt | 10 minutes | Used by Google Analytics to throttle the request rate |
| First party | Performance | _utmb | 30 minutes | Used by Google Analytics to determine new sessions/visits |
| First party | Performance | _utmc | When session ends | Used by Google Analytics library named urchin.js to determine new sessions/visits |
| First party | Performance | _utmz | 6 months | Used by Google Analytics to store the traffic source or campaign that explains how the user reached your site |
| Third party | Performance | VISITOR_INFO1_LIVE | 8 months | Invoked by viewing a page on our website that has a YouTube hosted video embedded |
| First party | Functionality | cookiesDirective | 1 year | Used to remember that you have seen our Cookies disclosure |
| Third party | Functionality | 1P_JAR | 1 month | Used by Google to collect website statistics and track conversion rates |
| Third party | Functionality | CONSENT | 20 years | Google cookie consent setting |
| Third party | Functionality | NID | 6 months | Used by Google to store a unique ID to remember your preferences |
| Third party | Functionality | PREF | 10 years | Used by YouTube to store a unique session id to identify a visitor displaying a YouTube video |
| Third party | Functionality | GPS | 30 minutes | Used by YouTube to store GPS data for mobile users |
| Third party | Functionality | VISITOR_INFO1 | 8 months | Used by YouTube to remember player settings and style |
| Third party | Functionality | YSC | When session ends | Used by YouTube to store a unique session id for each visitor |
| Third party | Functionality | _okdetec | When session ends | Used by Olark Live Chat to provide a functionality for websites to engage in instant messaging communications with visitors |
| Third party | Functionality | _okbk | When session ends | Used by Olark Live Chat and is for storing extra state information (e.g. chat box being open/closed) |
| Third party | Functionality | _ok | When session ends | Used by Olark Live Chat and contains a site identifier used for security purposes |
| Third party | Functionality | _oklv | When session ends | Used by Olark Live Chat to improve caching |
| Third party | Functionality | _olfsk | When session ends | Used by Olark Live Chat to maintain chat history across pages |
| Third party | Functionality | hblid | When session ends | Used by Olark Live Chat to identify a unique visitor between visits |
| Third party | Functionality | wcsid | When session ends | Used by Olark Live Chat as a session identifier to keep track of a single chat session |
If you’d prefer to block or restrict Cookies from being placed on your computer or device, you can manage Cookies through your browser settings. To find out further information about Cookies and how to manage them, please visit http://www.allaboutcookies.org or http://www.youronlinechoices.com. Please remember, by disabling Cookies you may not be able to take full advantage of this Website.