Please note that some support information may refer to your legacy modem as a "3Com U.S. Robotics" product if manufactured before the year 2000. Support information may no longer be available.
If the support information in this section doesn't help you solve your problem, you can fill out a form to E-mail a Technician with questions regarding your product:
All international support contact information can be found at USR International Contacts.
Support Phone: (888) 326-6099
Monday - Friday 9:00 a.m. - 5:00 p.m. CST.
To obtain Warranty Repair Service, you must first contact a Customer Service Representative using the appropriate Technical Support number corresponding to your product.
These are NOT technical support numbers.
If you have questions about products, pricing, or availability contact USR:
call Toll Free: (877) 710-0884 M-F 9 a.m. - 6 p.m. CST
or e-mail using our online e-mail form.
If you would like to find out if an update is available for your sportster modem, visit the V.92 Upgrade page or visit your individual product's support page.