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Do you know which modem you have? Verify that the Product Number (#) on the bottom of the modem listed below the serial number is 64-005686-07R and the product says Lite on the front label. If the code is 64-005686-06R and does not say Lite on the front go to the USR5686G support page.
Manuals and other Documents | ||
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Youtube Videos | ||
OS Compatibility | ||
2019 2016 Win10 2012 R2 2012 Win8 2011 Win7 2008 Vista Vista 64 XP 64 2003 XP 2K Me 98 SE 98 FE 95 Linux Mac OSX | ||
Firmware | ||
Note: The modem DIP switches must be at factory default (3,5,8). | ||
Firmware Version 1.0.4 | ||
Flash procedure for all Windows operating systems | ||
Note: There must be no other active modems on any of your computer's COM ports. | ||
USR5686G-PRO_V1.0.4.zip | 369 KB | 04/13/20 |
Release Notes USR5686g-pro_v1.0.4-ReleaseNotes.txt | 1 KB | 04/13/20 |
Drivers | ||
Installation for 32 and 64 bit Win 10, Windows 8, Windows 7, Server 2008, Server 2011, Server 2012, Server 2012 R2, Server 2016 and Server 2019 | ||
The modem will install using the default driver provided by Windows. | ||
Installation file version 6.01.00.5 - Windows 32 bit and 64 bit | ||
Note: Windows operating systems should automatically install the modem driver. If the driver does not install automatically, follow the instructions below:
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USR5686G-PRO-v6.01.00.5.exe | 1.1 MB | 02/08/07 |
Firmware Archive | ||
Firmware Version 1.0.3 | ||
USR5686G-PRO_V1.0.3.zip | 370 KB | 09/20/19 |
Release Notes USR5686g-pro_v1.0.3-ReleaseNotes.txt | 1 KB | 09/23/19 |
Firmware Version 1.0.1 | ||
USR5686G-PRO_V1.0.1.zip | 369 KB | 08/20/19 |
Release Notes USR5686g-pro_v1.0.1-ReleaseNotes.txt | 1 KB | 08/20/19 |
Firmware Version 1.0.0 | ||
USR5686G-PRO_V1.0.0.zip | 369 KB | 08/20/19 |
Additional Support | ||
If the support information in this section does not help you solve your issue, you can contact a USR Help Desk Technician directly. |