USR5686D (005686-04) 56K V.92 Faxmodem

Verify your product

Do you know which modem you have? Verify that the Product Number (#) on the bottom of the modem is 64-005686-05R (NOTE: Model E). If the code is 64-005686-06R (NOTE: Model G) go to the USR5686G support page.

Manuals and other Documents

OS Compatibility




2012 R2







Vista 64

XP 64





98 SE

98 FE






Installation for 32 and 64 bit Windows 8, Windows 7, Server 2008, Server 2011, and Server 2012

The modem will install using the default driver provided by Windows .

Installation file version - Windows Vista 32 bit, and Vista 64 bit
Note: The modem will initially install using the default driver provided by Windows Vista. Our enhanced driver is available by following the instructions below:
  1. Download the file to a temporary location on your computer's hard disk drive.
  2. Double-click the file and follow the USRobotics Modem Installation Wizard to update modem driver.
USR5686v6.04.62.3.exe1.1 MB 08-02-07
Version - Win 95, 98, NT, 2000, Me, XP, Server 2003, XP 64bit, and Server 2003 64bit INF file
Note: U.S. Robotics Internet Call Notification, Control Center, and BVRP PhoneTools are not supported on a 64-bit operating system.
  1. Download the USR5686E.inf file to a temporary location on your computer's hard disk drive such as C:\temp.
  2. In Control Panel, double-click Modems and remove all Sportster modems.
  3. Shutdown the computer, connect and turn on the modem, and restart the computer.
  4. When prompted, choose Driver from disk provided by hardware manufacturer or search for the best driver and click OK.
  5. Click Browse to find the location of the saved USR5686E.inf file located on your computer's hard disk drive.
  6. Select the U.S. Robotics 56K fax external and then follow the prompts to finish the installation.
USR5686E.inf50 KB 08-10-05


Updating your V.92 modem's firmware ensures optimal compatibility with your ISP and will improve your modem's performance.
V.92 Update - Version 5.4.79
Windows users: To update your V.92 modem, download the flasher below, run the .exe file, and follow the on-screen instructions.

Linux users: To update your V.92 modem, simply download the flasher below. Extract the *.gz file, and follow the instructions in the README file.

Windows 5686 Flasher306 KB 03-18-08
Linux 5686 Flasher169 KB 03-18-08
Linux 5686 Flasher Checksum1 KB 03-18-08

Firmware Archive

Stand alone flasher - Version 5.4.76
Windows 5686 Flasher290 KB 07-25-06
Linux 5686 Flasher168 KB 07-25-06
You may use our automated utility to update your modem. Your Installation CD-ROM has ControlCenter. If you do not have your Installation CD-ROM, you can download ControlCenter below. ControlCenter will guide you through the update process.
ControlCenter7.7 MB03-15-03
Stand alone flasher - Version 5.4.62
Windows 5686 Flasher304 KB 03-25-04
Linux 5686 Flasher168 KB 03-25-04
Linux 5686 Flasher Checksum1 KB 03-25-04


BVRP PhoneTools
Modem communications application
BVRP PhoneTools