PRODUCT SUPPORT

USR8000A (8000-02) Broadband Router

Verify your product

Is this your router? Verify that the label on the bottom of the router, the front panel, and the back panel look like the images below. If they do not, check the USR8000A or USR8000A-03 support pages.

Front Panel
8000a02

Back Panel
8000a02

Label on the Bottom Panel
8000a02

Manuals and other Documents

OS Compatibility

Product is operating system Independent and is compatible with all current Windows, Macintosh, and Linux operating systems

Firmware
Firmware Update v2.7
Download and extract this file to a temporary location on your computer's hard disk drive. Follow the directions in the update.txt file to complete the update. The following improvements have been made to this firmware:
  1. Fixed file transfer problems between MSN6 and MSN 4.7.
  2. Fixed Dial-up authentication failures to specific ISP's.
  3. Added support for Battle Net loopback.
  4. Added 8000-02 model number in UPnP properties page.
Note: Flashing your Broadband Router with anything other than USRobotics approved firmware will void your warranty.
v2.7.zip327 Kb11-24-03
Firmware Update v2.5
Download and extract this file to a temporary location on your computer's hard disk drive. Follow the directions in the update.txt file to complete the update. The following improvements have been made to this firmware:
  1. Supports UPnP Dynamic port opening and closing
  2. Supports multi-session PPTP
Note: Flashing your Broadband Router with anything other than USRobotics approved firmware will void your warranty.
v2.5.zip149 Kb01-28-03
Drivers
Printer Server for Windows
This self-extracting file contains drivers for the USRobotics Broadband Router Printer Server for Windows.
  1. Download this file to a temporary location on your hard disk drive.
  2. Double-click the file in Windows Explorer. The file will launch the print server application.
  3. Follow the instructions to complete the installation.
You will need to restart your computer after installation. This file should not be used with any other product.
Win 95, 98, Me 9x_Me.exe 776 Kb 08-28-2002
Win NT, 2000, XP NT_2K_XP.exe 773 Kb 08-28-2002
8000a02

Warranty: 2 Year

FAQs
  • Universal Plug and Play (UPnP)
  • List of Ports for Special Applications
  • NAT and VPN
  • Print Server for Macintosh
  • Additional Support

    If the support information in this section does not help you solve your issue, you can contact a USR Help Desk Technician directly.